Mission Statement

“We build trust with all of our clients by providing them with years of experience and with a smoother and more effective approach in placing their patients´ past-due medical accounts with our professional assigned collection agencies´ and attorney teams´ nationwide to get the job done.”

Larry Higgins
President / CEO
MD Medical Solutions, Inc.

MD Medical Solutions, Inc.

133 West Market Street
Suite 215
Indianapolis, IN 46204

Bus: 317-227-7551
Fax: 317-570-2737

Email: mdmsinc@att.net

SOFT COLLECTION PROGRAM

PRESERVING PATIENT RELATIONSHIP. OPTIMIZING REVENUE RECOVERY.

At MD Medical Solutions, Inc. (MDMS, INC.), we recognize that patient care extends beyond the clinical setting. Our Soft Collection Program is a non-aggressive, audit-based inquiry system designed to recover past-due medical accounts while prioritizing customer retention and protecting your organization’s reputation.

HOW OUR PROCESS WORKS

We engage your patients with empathy and professionalism through a structured, transparent sequence:

  • Initial Outreach: A formal letter outlining flexible payment options is sent directly to the patient.
  • Courtesy Follow-Up: A friendly phone call confirms receipt of the letter and addresses any underlying billing issues.
  • Resolution Management: Our team works collaboratively with the patient to secure payment in full or establish manageable payment arrangements.

FULLY CUSTOMIZABLE SOLUTIONS

We put healthcare providers in control. During program implementation, our clients establish the exact parameters for:

  • Written letter sequences
  • Telephone contact protocols
  • Account placement durations
  • Escalation paths (with seamless transfer to aggressive collections if requested)

WHY PARTNER WITH MDMS, INC.?

  • Boost Cash Flow: Accelerate recovery of outstanding balances.
  • Protect Relationships: Maintain the integrity of the provider-patient bond.
  • Reduce Friction: Emphasize problem-solving over standard collections.

CONTACT US

Discover how our professional business network can strengthen your revenue cycle. Call Today: 1-800-810-3191 (Ext: 1). Thank you.

“MD Medical Solutions, Inc., (MDMS, INC.) soft collection program is designed to collect our clients’ patient past-due accounts outstanding balance in the most highly professional way and to keep the integrity of our clients’ and their patients’ relationship in good standard”.