MEDICAL COLLECTIONS

MD Medical Solutions, Inc. (MDMS) delivers consistent, compliant medical debt recovery through our nationwide network of premier collection agencies and legal teams. Powered by an advanced data management system, we meticulously track every account detail. Our proven strategy utilizes multi-channel outreach—combining synchronized letters and phone calls before escalating unresolved accounts to our specialized collection phase.

SOFT COLLECTION PROGRAM

PRESERVING PATIENT RELATIONSHIP. OPTIMIZING REVENUE RECOVERY.

At MD Medical Solutions, Inc. (MDMS, INC.), we recognize that patient care extends beyond the clinical setting. Our Soft Collection Program is a non-aggressive, audit-based inquiry system designed to recover past-due medical accounts while prioritizing customer retention and protecting your organization’s reputation.

HOW OUR PROCESS WORKS

We engage your patients with empathy and professionalism through a structured, transparent sequence:

Initial Outreach: A formal letter outlining flexible payment options is sent directly to the patient.
Courtesy Follow-Up: A friendly phone call confirms receipt of the letter and addresses any underlying billing issues.
Resolution Management: Our team works collaboratively with the patient to secure payment in full or establish manageable payment arrangements.

FULLY CUSTOMIZABLE SOLUTIONS

We put healthcare providers in control. During program implementation, our clients establish the exact parameters for:

Written letter sequences
Telephone contact protocols
Account placement durations
Escalation paths (with seamless transfer to aggressive collections if requested)

WHY PARTNER WITH MDMS, INC.?

Boost Cash Flow: Accelerate recovery of outstanding balances.
Protect Relationships: Maintain the integrity of the provider-patient bond.
Reduce Friction: Emphasize problem-solving over standard collections.

“MD Medical Solutions, Inc., (MDMS, INC.) soft collection program is designed to collect our clients’ patient past-due accounts outstanding balance in the most highly professional way and to keep the integrity of our clients’ and their patients’ relationship in good standard”.

AGGRESSIVE COLLECTION PROGRAM

DECISIVE ACTION. NATIONWIDE LEGAL NETWORK. MAXIMIZED RECOVERY.

When accounts require a more intensive recovery approach, MD Medical Solutions, Inc. (MDMS, INC.) delivers a rigorous, multi-tiered escalation strategy. Through our nationwide network of licensed collection agencies and specialized debt-collection attorney teams, we apply consistent, professional pressure to secure outstanding medical balances.

PHASE 1: HIGH-FREQUENCY OUTREACH & CONTACT

Upon account placement, patients are immediately entered into our nationwide system to initiate a structured recovery cycle:

Immediate Demand: An initial formal demand letter is issued. Customized lettering campaigns are available upon request to fit specific client needs.
Consistent Pressure: Following a standard statutory waiting period, communication intensifies. Collection professionals contact the debtor twice weekly to maintain urgency and sell the benefits of immediate resolution
Escalation Protocol: If an account remains unresolved after the initial two weeks of active calling, outreach tactics become progressively more assertive.

PHASE 2: PRE-LEGAL INTERVENTION

When past-due accounts reach 90–120 days old (or earlier at the client’s request), they transition to pre-legal status:

Final 10-Day Demand: Specialized medical collectors notify the debtor of their pending pre-legal standing and issue a final demand for full payment within ten days.
Legal Referral: If the debtor fails to respond, the account is immediately transferred to our in-house legal division or one of our dedicated nationwide attorney teams.

PHASE 3: TARGETED LITIGATION

For non-compliant accounts with a high probability of recovery, MDMS, INC. initiates formal legal proceedings through an integrated electronic placement interface:

Attorney Demand Letters: Our partner law firms review the account and issue an official demand letter on legal letterhead, backed by follow-up legal collection calls.
Filing Suit: Lawsuits may be filed as early as 45 days post-letter. Suit is only initiated after confirming the debtor's employment, assets, or verified ability to pay.
Zero Out-of-Pocket Costs: Our legal network fronts all court costs and attorney fees required for litigation. These expenses are later reimbursed directly from collected funds, removing financial risk from your organization.

STRICT INDUSTRY STANDARDS & COMPLIANCE

We protect your organization by ensuring that every partner in our network maintains the highest professional credentials. All assigned agencies and attorney teams focus primarily on debt collection and are required to hold active membership in the ACA International (Association of Credit and Collection Professionals).

Even during aggressive recovery, our highly trained teams remain focused on dispute resolution, aiming to settle cases efficiently or establish mutually viable monthly payment arrangements.

CONTACT US

Accelerate your high-priority revenue recovery with our professional legal network. Call Today: 1-800-810-3191 (Ext: 1). Thank you.

“MD Medical Solutions, Inc., (MDMS, INC.) when our aggressive collection program is required through our clients’ we still keep in tack our highly trained professional staff teams’ to quickly resolve disputes and to try settling cases quickly and professional and/or to get the patient on a monthly payment arrangement that all parties who are involved can agree too”.

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